Please read the following rules, terms, and conditions. This is a legally binding contract that has been written in plain language for your convenience.
These following terms and conditions apply to individuals who are accessing or using the Program both as a merchant (“we,” “our,” “Hair Kitty Kitty,” “CysterWigs,” or “merchant”) and an affiliate (“you” or “affiliate”). By participating in the Program, you agree to use the Program in the manner specified and are bound by these Terms and Conditions. You must agree to these Terms and Conditions in their entirety to be authorized as an Affiliate and to participate in the Program.
We reserve the right to approve or reject any affiliate application at our sole and absolute discretion. You will have no legal recourse against us for the rejection of your affiliate program application or registration. We are not obligated to explain this decision or continue correspondence about your application once that determination has been made.
Our program has two tracks: Hobbyist (default/standard track) and Pro (small business).
Our default program is very laid back and designed for hobbyists and casual content creators. It is not multi-tier. The payout structure is based on your influence-based sales, not your ability to recruit more salespeople.
Our Pro Track is more advanced and designed for professional influencers and independent small businesses. You will be compensated an enhanced commission for recruiting other successful content creators to join the Pro Track. This is not a pyramid, however, as you will receive a 2.4% commission on the sales of your direct recruits, but will not receive commissions on sales of anyone they recruit. This is designed to incentivize you to recruit and mentor a small team (not an army) of content creators so you can help each other collaboratively.
Which Track you will be assigned is the sole discretion of HairKittyKitty.com affiliate management and is based upon performance and your preferences when you sign up. Standard Program members can earn their way into the Pro Track automatically once they reach $500 in commission pay-outs.
The last link in the chain gets the commission. An affiliate link is automatically generated for you to provide your referrals. If a customer clicks on someone else’s referral link, then they click on yours and make a purchase, yours is the one that counts. (This is why we make it a condition of the program to be friendly and professional towards other members of the Program to discourage people from poaching each other’s sales deliberately.)
There are no double commissions. If customers click on the affiliate link and also use the coupon code you provide them, you will only receive one commission for the sale.
Self-referrals (when you purchase something using your own affiliate code) are not eligible for commission.
You can only make a commission on gift card orders if a customer BUYS a gift card based on your referral. You do not receive another commission when they use the gift card. (Please see section above: There are no double commissions in this program.)
Qualifying Program purchases are toppers or wigs sold to customers at HairKittyKitty.com as the result of your content marketing and organic referrals, in private or in public, using either your personal affiliate link and/or the Program-generated coupon. The total value used to determine commission excludes chargebacks, sales tax, customs duties and international tariffs, returned merchandise, discounts, and outbound shipping costs. You will only receive a commission on the value of the product itself after discounts. Commissions are always based on items that customers keep after purchase and are not returned to our store. If you receive a commission for a product that is eventually returned to us or results in a chargeback, the commission for that item will be deducted from the next cycle’s payout to you.
Payments will only be sent for transactions that have been successfully completed. Use of the Affiliate Program is subject to a fair use policy which gives the merchant the right to review each and every referral order. The status of your commissions is displayed in the Commission tab. Any paid commission will be listed on the Payment tab.
Approved places to advertise include known major public social media channels which include, but are not limited to: Facebook, public Facebook Groups and Pages, Instagram, Snapchat, Twitch, Twitter, Pinterest, YouTube, Quora, Reddit, and Tik Tok.
Private channels that are also permitted include, but are not limited to direct messages in-app, Facebook Messenger, Whatsapp, Snapchat, private Facebook Groups and Pages, and personal emails.
Message boards, group chats, vlogs, blogs, and live streams are also permitted. Affiliates may also advertise on their own merchant retail websites via outlinks to our store.
You may pay to boost posts within the terms of service of major social media platforms but only do so at your own risk and discretion. We will not reimburse you for investments you make in developing your own social media brand. All affiliates are independent contractors. (But also remember to keep your receipts. Investing in your small business is sometimes tax-deductible.)
Do not SPAM people. Mass emails via an app -- which include, but are not limited to Constant Contact, MailChimp, or Active Campaign -- are not allowed.
Pay-per-click (PPC) advertising is not allowed.
Coupon websites -- which include, but are not limited to Groupon, coupons.com, Honey, and retailmenot.com -- are not allowed.
Do not market yourself on the CysterWigs and HairKittyKitty social media channels and accounts. This includes, but is not limited to, our YouTube channels, Moon Kitty Mixup private Facebook Group, and CysterWigs on Instagram. We’re already marketing ourselves and our brands in these locations. You will need to branch out to other locations on the web to make your commissions.
Evidence of any of the above activities will result in immediate termination from the Program.
Program cookies are live for 30 days. These are what help us track your sales via the affiliate links you use to refer your audience to our website and its products. However, if an audience member uses aggressive privacy settings that prevent us from tracking the cookie, you will not get credit for their purchase because it cannot be tracked in the system.
For this reason, we recommend using the 30% system-generated discount coupon to encourage the sale in addition to your affiliate link. This provides a discount to the potential customer -- which they will appreciate -- and will be trackable even when the cookie, in and of itself, is not. We recommend encouraging your audience to use both.
We may share promotional media to you to aid you in your marketing, such as banners, logos, and/or specific promotions through the Marketing tool tab. These may be shared with your audience publicly and/or embedded on your website or blog.
Default commission on any qualifying referral is 10% (Standard Program) or 12% (Pro Track) of the cost of the item excluding returns, cancellations, taxes, and all other exclusions mentioned in section 5 of these terms and conditions.
Payment will be made via PayPal or Store Credit on a monthly basis, typically near the end of the month. You will be notified via email when payment has been made.
Program exclusive newsletters, videos, and educational content may not be shared publicly, as these materials are designed to help you and other affiliates succeed. If your audience wants access to those materials, encourage them to join the Program themselves to gain access.
Our exclusive library of affiliate success video content can be accessed via the guide page after your affiliate account is approved.
Our exclusive private Facebook group is also accessible through the guide page. You must be an active, approved member of the Program to access the group. You will lose access once you are no longer part of the Program.
If an affiliate wishes to be removed from the affiliate program, they can do so by contacting:firstname.lastname@example.org.